baji Terms and Conditions

1 General Terms

These terms and conditions ("Terms") apply to all users of the baji platform and all services connected to it. These Terms form a legally binding agreement between baji and the user. By accessing the site or using any service, you confirm that you have read these Terms in full and agree to comply with them.

baji provides online betting and casino gaming services for users in Bangladesh. These services are for adults only — the minimum age is 21. If any underage person uses this platform by any means, that constitutes a direct breach of these Terms and the relevant account will be closed immediately.

If any part of these Terms becomes unenforceable for any reason, the remaining parts will continue in full effect. baji reserves the right to change these Terms at any time, and continuing to use the site after any change means you have accepted the updated Terms.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account on baji you must be 21 years of age or older. All details provided at registration — name, mobile number, email and date of birth — must be accurate and truthful. Accounts opened with false information will be cancelled and the associated balance may be forfeited.

2.2 One Account Per Person

Only one account is permitted per person, household, device and IP address. Creating multiple accounts or operating someone else's account is strictly prohibited. Breaching this rule will result in all accounts being suspended and any withdrawal of funds may be placed on hold.

2.3 Identity Verification (KYC)

baji may request identity verification before processing withdrawals above a certain amount. In such cases, a copy of a national ID card or passport may be required. If you do not cooperate with the verification process, withdrawals may be temporarily held.

3 Account Management and Security

It is your responsibility to keep your account password and login details completely confidential. You should not share your password with anyone. If you suspect that someone has accessed your account without permission, notify the baji support team immediately.

You are responsible for all activity carried out through your account. baji will assist as quickly as possible in the event of a technical issue or unauthorised access, but baji is not liable for losses caused by third-party misuse.

• Change your password regularly and use a strong password.
• Avoid logging in on public Wi-Fi networks as much as possible.
• Log out before closing the browser after each session.
• Contact support to make any changes to your account details.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit on baji is ৳100 (one hundred taka), which applies equally to all payment methods. Deposits can currently be made via bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla Bank, BRAC Bank and other major commercial banks). All deposits must be made from a payment method registered in the account holder's own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take between 30 minutes and 3 hours to process. Withdrawals can only be made to the same payment method used for the deposit — bKash, Nagad, Rocket or bank transfer. If a withdrawal request is declined, the reason will be communicated.

4.3 Fraudulent Transactions

If any transaction is suspected to be fraudulent, baji reserves the right to investigate it and may temporarily suspend the relevant account while the investigation is ongoing. Initiating a chargeback or raising any financial dispute will result in the immediate closure of the associated account.

5 Bonuses and Promotional Offers

baji provides promotional offers to users from time to time. These offers are subject to specific conditions and baji reserves the right to change or cancel them at any time.

5.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the bonus amount must be wagered 10 times. For example: a deposit of ৳1,000 earns a bonus of ৳2,000, giving a balance of ৳3,000, and the wagering requirement for withdrawal will be ৳2,000 × 10 = ৳20,000.

5.2 General Bonus Terms

• A bonus applies to one account only — the same person cannot claim a bonus through multiple accounts.
• Bonus balance cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
• If fraud is found in connection with any bonus, the entire bonus and any associated winnings will be forfeited.
• Separate terms apply to VIP cashback and other promotional benefits.

5.3 VIP Weekly Cashback

Members of the baji VIP programme receive cashback on their weekly net losses. The cashback rate varies by tier — from Bronze up to the highest Diamond tier. Example: a Gold member with a weekly net loss of ৳20,000 can receive a maximum cashback of ৳20,000 × 0.7% = ৳140. Cashback is generally credited to the account at the end of the week.

6 Betting and Gaming Rules

Separate rules apply to sports betting, live casino, slots and other gaming sections on baji. However, certain general rules apply across all sections equally:

• Once a bet or game has been completed, it cannot be cancelled — the result is considered final.
• If a game stops midway due to a technical issue, baji reserves the right to refund the relevant stake.
• If an error is found in a game result at a later stage, baji may correct that result.
• In sports betting, bets placed before an odds change remain valid; however, baji reserves the right to void bets in the case of clearly incorrect odds.
• The rules of individual game software providers also apply — particularly in relation to RTP and game mechanics.

In sports betting, bets can be placed on cricket (including BPL, IPL and T20 World Cup), football and other sports. baji is not responsible for disconnection from live betting due to loss of internet connection.

7 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account cancellation and balance forfeiture:

• Bonus abuse — artificially meeting bonus conditions or claiming bonuses across multiple accounts.
• Using the platform for money laundering or moving illegal funds.
• Using bots, automated software or artificial intelligence to place bets or play games.
• Colluding with other users to manipulate the outcome of any game.
• Accessing or operating another user's account without their permission.
• Completing the verification process using a false identity or fraudulent documents.
• Deliberately exploiting technical errors in the baji system.

If any such activity is detected, baji may temporarily suspend the account for investigation and may take legal action if necessary.

8 Account Suspension and Closure

8.1 Suspension or Closure by baji

baji may suspend or permanently close any account for any reason — in particular for breach of these Terms — without prior notice. In such cases, the balance may be forfeited if evidence of a breach of the Terms is found.

8.2 Account Closure by the User

If you wish to close your account yourself, contact the support team. You will have the opportunity to withdraw any available balance before the account is closed, however any incomplete bonus wagering will be cancelled.

9 Responsible Gaming

baji believes that gambling should be a form of entertainment, not a harmful habit. For this reason, we encourage users to play responsibly. The platform has tools that let you set your own limits, such as deposit limits and session time limits.

Our Responsible Gaming Policy provides detailed guidance on avoiding problem gambling and how to get support. Please note that no one under the age of 21 may use this platform.

• Always set a fixed budget for gaming and do not exceed it.
• Avoid placing more bets in an attempt to recover losses.
• Contact the support team for a temporary break (Self-Exclusion).
• Avoid betting when under mental stress or financial difficulty.

10 Privacy and Data Protection

baji treats the privacy of users' personal information with the highest importance. To learn in detail how the information provided at registration and the data collected during platform use is handled, please read our Privacy Policy. All transactions are secured using SSL encryption.

Your personal information will never be sold to third parties. However, in certain circumstances we may be required to share information with authorities due to legal obligations. To request access to or correction of your data, contact the support team.

11 Dispute Resolution

If you have a dispute regarding a bet result or account matter, first try to resolve it through the baji 24/7 support team. State the issue clearly in writing and include the relevant details (date, amount, game name).

baji generally reviews dispute requests as quickly as possible after receiving them. If the matter is not resolved through support, a detailed complaint can be sent by email. To learn more about us or find contact information, visit our About Us page.

In any dispute, the information recorded in the baji system will be considered the final evidence. However, if there is proof that incorrect information was recorded due to a technical error, this will be reviewed.

12 Changes to Terms

baji reserves the right to partially or fully change these Terms at any time. Users will be notified of significant changes via their registered email or by a notice on the site. Continuing to use the site after any change will be taken as confirmation that you have accepted the updated Terms.

The latest version of the Terms will always be available on this page. If any change is not acceptable to you, stop using your account immediately and notify the support team.

Visit our FAQ page for answers to common questions, where detailed responses on account, payment and gaming queries are provided.

These Terms were last revised: January 2025